WhatsApp Automation & CRM · UK · West Africa · Gulf
MannyFlow Systems builds WhatsApp automation, review systems and CRM setups for trades, hospitality and local businesses — so the enquiry you'd normally lose gets answered in seconds, not next week.
About MannyFlow
MannyFlow Systems is a WhatsApp automation and CRM consultancy based in the UK. We work with tradespeople, hospitality venues and local businesses whose customers call, message and walk in — not fill out web forms.
What started as automation work for UK trades has grown into active client work across West Africa and the Gulf, where WhatsApp is already the default way customers reach a business. We build the systems that catch every one of those conversations and turn them into paying jobs.
Services
Pick one to fix a specific leak, or bring them together into a single automated front desk for your business.
Instant replies, booking flows and FAQ handling on the channel your customers already use — live in days, not months.
Happy customers get a one-tap review request at exactly the right moment. Unhappy ones get routed to you first, privately.
Every missed call triggers an instant WhatsApp text, so a busy site or a full dining room never costs you the booking.
A trained assistant that answers pricing and availability questions on WhatsApp, qualifies the lead, and hands warm ones to your team.
Every enquiry, job and repeat customer in one place — no more scrolling through old texts to remember who's owed a callback.
Got a workflow that's specific to how you run things? We build the automation around your business, not the other way round.
Branded email sequences built in Brevo — nurture campaigns, re-engagement flows and seasonal offers that run themselves, with every open and click tracked back into your CRM.
How it's built
We keep the stack lean and dependable rather than piling on tools for the sake of it — official WhatsApp Business API access via Twilio and Meta, Make.com to run the automations, Airtable to hold your leads and jobs, and Claude AI powering the sales assistant conversations.
Portfolio
Case Study · Hospitality
A busy, growing restaurant group had the food and the footfall, but almost nothing to show for it online — happy customers left without ever being asked to leave a review, and the odd bad night was the only thing that ended up on Google.
We put in an automated Google Review System, triggered at exactly the right moment after a visit — timed so satisfied customers get asked while it's fresh, and flagged concerns get routed back to the owner privately, first.
"We knew people loved the food. We just never asked them to say so. Now it happens automatically, and our Google page finally looks like our dining room feels."
Missed call recovery plus a CRM setup ended the whiteboard of scribbled job numbers — every enquiry now lands in one pipeline.
An AI sales assistant now handles booking questions on WhatsApp around the clock, freeing up the front desk during peak hours.
A fully automated daily content pipeline for a TikTok creator — Airtable to a custom-branded image to a live TikTok post at 8am, every day, with zero manual effort and zero extra monthly cost.
Free Guides
No pitch, just the exact playbooks we use with clients. Enter your email and we'll send the PDF straight over.
Get a working auto-reply and booking flow running before your next job, using tools you probably already have.
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The exact sequence we built for Westlands Chow — from a ringing phone to a confirmed table, automatically.
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How to ask for reviews at the right moment so the good ones show up publicly, and the bad ones reach you first.
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Testimonials
"I stopped losing jobs to voicemail. Every missed call gets a WhatsApp text within a minute, and I actually know who's called back."
"Our review count tripled without anyone on the team lifting a finger. It just fires off after every stay."
"MannyFlow set it up, tested it with us, and now it just runs. My customers think they're talking to my front desk."